Get in Touch With Us

Got a question about something you've read on livemusicawards.co.uk, or noticed something that needs updating? This page explains how to reach our editorial team, what kinds of enquiries we can help with, and what to expect once you get in touch.

How to Get in Touch

Email is the best way to reach us. Our team reads every message that comes in and tries to reply within two working days. Send your enquiry to [email protected] and include a short summary of what it's about so we can route it to the right person quickly.

We're a comparison and review site covering casinos not on Gamstop, betting sites not on Gamstop, and the wider UK gambling market from an independent standpoint. We are not a casino operator ourselves, so we can't process deposits, withdrawals or account queries — those need to go directly to the casino brand in question.

What We Can Help With

• Site content questions — If a review, rating or comparison table on the site is unclear, ask us and we'll clarify or point you to the relevant page, such as our Best Non GamStop Casinos 2026 guide.
• Corrections — Offers, bonus terms and licensing details change often in this industry. If you spot something on the site that looks out of date, we want to know so we can review it.
• Feedback on our ratings — We're always open to hearing what readers think about how we've assessed a particular casino or betting site, and why.
• Editorial and partnership enquiries — If you represent a brand and want to discuss coverage, tell us who you are and what you're proposing.
• General queries about non Gamstop casinos — If you're trying to understand how self-exclusion, licensing, or payment options work before choosing a site, our team can point you towards the right pages or resources.

What We Can't Help With

We're an independent information resource, not a casino, payment provider or regulator. This means a few things sit outside what we can assist with directly:

• Account logins, deposits, withdrawals or verification issues at any of the brands featured on this site — contact that operator's own support team.
• Formally reversing a Gamstop self-exclusion — that's managed by Gamstop itself, not by us.
• Personal financial or gambling advice — we can point you towards general information, but we don't offer tailored guidance.

What Happens Once You Message Us

A real person reads and replies to every email — we don't rely on automated responses to close out enquiries. Most messages get a reply within two working days, though this can stretch slightly during busier periods. If your enquiry needs input from more than one member of the team, we'll let you know that a fuller answer is on the way rather than leaving you waiting without word.

Before You Write In

A few quick checks can sometimes save you a wait:

1. If your question is about a specific casino's offer or terms, check the material conditions listed alongside that offer on our comparison pages first — details like wagering requirements or minimum deposits are usually noted there.
2. If you're asking about how ratings are worked out, note that our rankings are based on independent research into licensing, game range, payment options and terms — no brand pays for a better position.
3. If your question concerns a self-exclusion scheme itself, that's best directed to the scheme's own support channels rather than to us.

This site is for readers aged 18 and over. If you've come across content here that concerns you, or you think something needs a second look for accuracy, we genuinely want to hear about it. Thanks for taking the time to reach out.